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Guild of Quality Employment Agencies

Ambition24hours Direct Home Care Services Joins Guild of Quality Employment Agencies

Ambition24hours Direct Home Care Services , a part of the industry leading A24Group, is a proud member of the Guild of Quality Employment Agencies (GQEA). As the industry leader in medical staffing, we are an ethical recruiter.   

By joining the GQEA, the Ambition24hours Direct has extended a community that is committed to excellence within the recruitment industry, promoting high standards, transparent working practices and inclusive attitudes towards the UK recruitment workforce.  

GQEA Code of Conduct

Legal responsibilities 

Guild members agree to ensure appropriate laws governing the provision of staffing services in their industry are followed including all statutory responsibilities set out in sector specific rules and governance.  

Inclusion, diversity and respect 

Guild members agree to respect individuals without discrimination providing equal opportunities and following non-restrictive practices, respecting choices and individuals' identity.  

Transparency and honesty 

Guild members agree to operate in a transparent and honest manner, adopting a duty of candour that provides assurances by sharing of information and adopting a policy of openness.  

Excellence 

Guild members agree to represent their sector and profession through correct and proper practice, developing competency and knowledge to continuously improve standards, knowledge and service delivery.  

Consent, data protection and confidentiality 

Guild members agree to have appropriate policies and protections in place to maintain the safety and security of personal data as well as respecting and securing commercially sensitive information.  

Checks 

Guild members agree to ensure all appropriate checks for compliance around recruitment and suitability of candidates are carried out in line with statutory and sector specific requirements or guidelines.   

Complaints and concerns 

Guild members agree to have robust complaints policies and procedures in place focused on speed and accuracy of response with a commitment to learning from and sharing outcomes where appropriate and possible.  

Partnership working 

Guild members agree to the importance of sharing information with legislative bodies, sector specific authorities and external agencies where legally appropriate and necessary.  

Ambition24hours Direct Home Care Services commitment to those seeking quality and honesty 

The Guild of Quality Employment Agencies has created a model for recruitment agencies to follow, standardising minimum expectations around recruitment and compliance standards as well as customer service expectations. By attempting to streamline and instil minimum standards – the GQEA seal of approval is one that customers and candidates can trust and come to recognise as added value in the Ambition24hours Direct Home Care staffing services.

Many recruitment sectors are still unregulated, and the provision of staff or services provided by staff fall on the recruitment business itself to set their own rules around compliance and service levels. This can make it a daunting process for clients and candidates. The GQEA code of conduct and seal of approval serve as a commitment to those seeking quality and honesty within the industry.